So these past few weeks I’m sure everyone has been stressing out about their class schedule for next semester and whether or not they are going to get the classes and times they want. I personally wanted to make sure I had a decent schedule for next semester because of all the courses I need to completely for the business subset. Not to mention pledge ship and the amount of time that will take up next semester.
As I sat down at 3:00 (my scheduled registration time) I was pleasantly surprised to see that I was able to get all the classes and times I had wanted. I looked over my schedule one more time and pressed “register”. All of the sudden, seven red x’s appeared on the screen. To my surprise there was a hold placed on my account. I ran to my advisor and asked what the hold was for, she told me it was for a $10 charge I had placed at the SMU bookstore. After running over to financial services and asking to pay for the $10 charge, they said that paying in cash will take 24 hours to unlock my account, but paying by credit card would unlock it in 2-3 hours.
After paying the $10 with my mom’s credit card given over the phone because financial services neither took Visa or American Express, I went back to my dorm to wait it out. Once my account was unlocked in exactly 2 hours 34 minutes, I went back to register and found that my perfect schedule had been all booked up and I needed to choose new classes at very different times. I then looked back through my old emails and found no notifications for this fee that needed to be paid.
Now trust me, I completely understand that I am not going to get the perfect schedule every semester but I do expect that SMU would give me a heads up for a fee that needs to be paid before I can register for classes. To me, it seems like SMU made it very hard to complete the necessary tasks and get through registration smoothly. Did anyone have a similar problem?
